Terms and Conditions
In the event we need to cancel a Tour due to closed borders or a community outbreak from Covid-19, or you need to cancel or postpone your travel due to the Covid-19 pandemic travel restrictions, the following applies:
Tour deposits are non-refundable, but are transferable to a future month within 18 months of your original Tour date. We will advise you as soon as possible with any changes to your Tour date and provide you information as per our Government's travel guidelines.
All prices are subject to change. In the event of alterations or fluctuations in fares, tariffs, taxes or other items forming part of your tour costs, we will advise of any changes as soon as possible.
Payment & Costs
Full payment is due 30 days prior to the commencement of the tour. What is included in your itinerary, is detailed on . All other expenses such as refreshments, unspecified meals, excess luggage charges, optional extra activities, laundry, telephone & communications costs and taxi fares, are at your own expense.
Payment can be made by Credit Card (Mastercard or Visa with a 2% credit card fee) through our Secure Form or by electronic Bank Transfer with an additional bank charge of NZ$25 (details upon asking).
If after full payment has been made, you wish to cancel your booking, the following applies:
Your tour cost may be reimbursed, less the cost of hotels, transport, flight charges and meals, if these have been pre-paid by our company and are not refundable from the suppliers. The following fees will apply:
- Up to 45 days prior to your travel departure date, a cancellation fee of $500 per person will apply.
- Between 44 and 21 days prior to your travel departure date, 25% of the total Price will apply.
- Between 20 and 11 days of your travel departure date, 50% of the total Price will apply.
- Within 10 days of your travel departure date, 100% of the total Price will apply.
- In the case of Day Tour bookings, 24 hours notice of cancellation is required to receive 80% reimbursement.
Finalised itineraries are confirmed and emailed 4 weeks prior to a tour. Details can vary from month to month according to availability of key people, places , accommodation and new information on the sites we visit, if information received enables us to to further enhance the tour. Any variations will be within the given tour dates.
Prices & Currency
All prices referred to on this website are in New Zealand dollars and include 15% GST (Goods & Services Tax).
A non-refundable deposit of NZ$500 per person is required when confirming a booking. This covers the processing of your tour arrangements within New Zealand. (Please note: Payments may be transferred to another tour date without penalty.)
Red Carpet Tours is not in any way liable for any loss or damage from alterations, delay, or changes arising from unusual or unforseen circumstances beyond our control, such as threat of war, riot, civil strife, terrorist act, industrial dispute, natural or man-made disaster, fire, adverse weather, technical problems with transport or congestion of airports.
Compensation will not be payable if we need to cancel or amend tour arrangements due to any of the above circumstances.
Itineraries can be subject to changes if new exciting opportunities arise or unexpected events occur.
We strongly recommend you take out adequate travel insurance to cover personal accident, baggage, cancellation fees, delays or missed flights, sickness and medical expenses.
Red Carpet Tours is a fabulous company - been with them 3 times. I agree with others posted here that it is the BEST way to see New Zealand, especially if you are a "Lord of the Rings" and "Hobbit" fan - and even if you're not! From all the Magnificent New Zealand...
From first contact with the James family, and the Lord of the Rings-Red Carpet Tours, you are in the best of hands. You expect so much on the tour but you receive so much more. I came back from my first tour believing I'd never have a better, truly satisfying experience, and they could...
My second tour through Middle Earth (New Zealand) was just as wonderful as the first, the locations you are taken to are just amazing. Best suited for people with interest in the Lord of the Rings and The Hobbit films, you make so many friends throughout your journey that you become your own...
This was a trip of a lifetime. I honestly couldn’t imagine seeing Middle Earth any other way. Julie is amazing and truly cultivated an experience that I will treasure forever. If you’re thinking about booking this trip—just do it. I promise that you will have the time of your life.
I don’t have enough good things to say about this incredible experience. Our guide Julie is so knowledgeable and fun about everything LOTR AND New Zealand in general! My husband and I went for our belated honeymoon and I would do it all again in a heartbeat. You’re fed like Hobbits...
Taylor & Nick L
This is the best and ONLY way for a LOtR/Hobbit fan to experience New Zealand. Julie and her team are fantastic, knowledgeable people who, you can tell, put so much time and effort into making sure your experience with them is an amazing one! You will not regret choosing them as your guides...
Just concluded my third trip with Red Carpet Tours. 5 stars for the 3rd time running! Excellent planning and attention to detail by the James Family and fabulous guiding by Julie. Once again, a very lovely, friendly ‘Fellowship’ of travellers with a common interest. You might expect...
I went solo and am a bit of an introvert, but Julie and the rest of the tour members made this an unforgettable experience and made me feel right at home. This was number one on my bucket list and it exceeded my expectations across the board. If you're contemplating booking this tour, just...
Traveling New Zealand with RCT and Julie was amazing. It was the trip of a lifetime (but I hope to do it again!). It was very well put together and we got to see such amazing sites and do so many awesome things. I can't even name what my favorite part of the whole tour was because it was...
With Julie James as our guide (Feb. 2018) on the 14 day tour... it was excellent! She always took every effort and opportunity to see to everyone's requests. The hotels we stayed in were wonderful. The meals were delicious. But the tour itself??? Awesome!!! We had big LOTR and the Hobbit...