Terms and Conditions

Covid-19 

In the event we need to cancel a Tour due to closed borders or a community outbreak from Covid-19, or you need to cancel or postpone your travel due to the Covid-19 pandemic travel restrictions, the following applies:

Tour deposits are non-refundable, but are transferable to a future month within 18 months of your original Tour date. We will advise you as soon as possible with any changes to your Tour date and provide you information as per our Government's travel guidelines.

Price Variations

All prices are subject to change. In the event of alterations or fluctuations in fares, tariffs, taxes or other items forming part of your tour costs, we will advise of any changes as soon as possible.

Payment & Costs

Full payment is due 30 days prior to the commencement of the tour. What is included in your itinerary, is detailed on . All other expenses such as refreshments, unspecified meals, excess luggage charges, optional extra activities, laundry, telephone & communications costs and taxi fares, are at your own expense.

Payment can be made by Credit Card (Mastercard or Visa with a 2% credit card fee) through our Secure Form or by electronic Bank Transfer with an additional bank charge of NZ$25 (details upon asking).

Cancellations

If after full payment has been made, you wish to cancel your booking, the following applies:

Your tour cost may be reimbursed, less the cost of hotels, transport, flight charges and meals, if these have been pre-paid by our company and are not refundable from the suppliers. The following fees will apply:

• Up to 45 days prior to your travel departure date, a cancellation fee of $500 per person will apply.
• Between 44 and 21 days prior to your travel departure date, 25% of the total Price will apply.
• Between 20 and 11 days of your travel departure date, 50% of the total Price will apply.
• Within 10 days of your travel departure date, 100% of the total Price will apply.
• In the case of Day Tour bookings, 24 hours notice of cancellation is required to receive 80% reimbursement.

Itineraries

Finalised itineraries are confirmed and emailed 4 weeks prior to a tour. Details can vary from month to month according to availability of key people, places , accommodation and new information on the sites we visit, if information received enables us to to further enhance the tour. Any variations will be within the given tour dates.

Prices & Currency

All prices referred to on this website are in New Zealand dollars and include 15% GST (Goods & Services Tax).

Deposit

A non-refundable deposit of NZ$500 per person is required when confirming a booking. This covers the processing of your tour arrangements within New Zealand. (Please note: Payments may be transferred to another tour date without penalty.)

Liability

Red Carpet Tours is not in any way liable for any loss or damage from alterations, delay, or changes arising from unusual or unforseen circumstances beyond our control, such as threat of war, riot, civil strife, terrorist act, industrial dispute, natural or man-made disaster, fire, adverse weather, technical problems with transport or congestion of airports.

Compensation will not be payable if we need to cancel or amend tour arrangements due to any of the above circumstances.

Itineraries can be subject to changes if new exciting opportunities arise or unexpected events occur.

Insurance

We strongly recommend you take out adequate travel insurance to cover personal accident, baggage, cancellation fees, delays or missed flights, sickness and medical expenses.